Terms & Conditions

By using Velenya apps or websites (including velenya.com), you agree to these Terms & Conditions. If you do not agree, do not use the service.

The service

Velenya is a wellness companion across four journeys: Track my period, Try to conceive, Pregnancy, and Postpartum. Features may include a Health Timeline; Daily Plan and Home guidance; stage-aware Care tools such as Calendar and Log today, OPK Reader, Prep checklist, Memory, Medical Reports, Fertility Assessment, IVF / IUI Tracker, Daily Log, Sleep, Symptom Log, Mood Check, Breathing Exercise, Exercise Log, Safe Move (pregnancy and postpartum recovery modes), Weight Tracker, Medication reminder, Nutrition (including Can I Eat? and Scan Meal — not shown on Track my period), Appointments, Baby this week, Kick Counter, Contred contraction timer, Birth Plan, clinic-style trackers (Blood Pressure, Urine Dipstick, Fetal Heart Tone, Fundal Height — with Blood Pressure, Urine Dipstick, and Safe Move also available postpartum), Mom's Recovery, Partner View (period, trying-to-conceive, pregnancy, and postpartum snapshots), Baby Tracker, and Cry Soother; Music (including For You recommendations and Contred Calm sounds); Super Agent chat; Smart Alarms reminder preferences; morning briefings and evening check-ins; Bedtime mode; profile avatar preferences; and optional sync with Apple Health or Health Connect. Features may change, be added or removed, or be limited by subscription entitlements, gestational week, life stage, or platform availability.

Not medical advice

Velenya is not a medical device and does not diagnose, treat, cure, or prevent any disease or condition. Meal ideas, food-safety lookups, Scan Meal estimates, Contred timers, kick counts, next-period estimates, trying-to-conceive fertile-window cues, clinic-style trackers, recovery and mood tools, Breathing Exercise, Music, and AI answers are informational wellness support only. They are not contraception, fertility treatment, or a substitute for clinical care. Always consult a qualified clinician for medical questions. In an emergency—including heavy bleeding, severe pain, trouble breathing, or sudden reduced baby movement—contact local emergency services or your maternity care team immediately.

Accounts

You need a Velenya account to use the apps. You are responsible for activity under your account and for keeping sign-in credentials secure. Provide accurate journey information (such as life stage — Track my period, Try to conceive, Pregnant, or Postpartum — and due or birth date) so stage-aware tools stay relevant. You must comply with applicable law.

AI features

When you explicitly allow AI processing in the app, Velenya may send selected inputs (such as meal photos you scan, Super Agent messages, short wellness summaries, and journey context like life stage or pregnancy week) to OpenAI via Velenya’s cloud to help with meal plans, meal photos, Super Agent conversations, and briefings. AI outputs can be incomplete or incorrect. They are not a substitute for clinical judgment. You can turn AI processing off in Account → Your experience.

Health integrations

Optional Apple Health (iOS) and Health Connect (Android) sync is under your control. Granting permission allows Velenya to read and, where enabled, write the categories described in our Privacy Policy (including sleep, steps, heart rate, blood pressure, cycle data, weight, hydration, and nutrition where available). You may revoke access in system settings and turn sync off in the app.

Appearance and device preferences

Bedtime mode and similar appearance settings control the in-app palette. They may follow your device Light/Dark setting when that setting changes, and you may override them in Account. Home Screen or launcher icon appearance (Light / Dark / Tinted) is controlled by the operating system and does not by itself change in-app Bedtime mode.

Music and content

Music tracks and catalog content are licensed for personal, non-commercial use inside Velenya. Do not copy, redistribute, or publicly perform catalog audio outside the app. Contred Calm sounds are curated wellness audio for use with the contraction timer—not clinical labor monitoring.

Partner View

If you invite a partner, you choose what limited shared snapshot they can see — including Track my period cycle notes, trying-to-conceive readiness cues, pregnancy care overviews, or postpartum recovery context. You are responsible for who you invite. You can revoke access at any time. Do not use Partner View to share information you are not entitled to share.

Subscriptions

Core Care tools remain available on the free plan. Velenya Pro raises usage quotas for Super Agent chat, Scan Meal, and meal plans, and unlocks clinical PDF export (see in-app plans screen). Paid features are billed through the Apple App Store or Google Play under their terms. Manage renewals and cancellations in your store account settings. Fees are generally non-refundable except as required by store policy or law.

Acceptable use

Do not misuse the service, attempt unauthorized access, scrape or abuse APIs, interfere with other members, reverse engineer the apps except where permitted by law, or use Velenya to provide clinical care to others. Do not upload unlawful, harmful, or infringing content.

Disclaimer and limitation

The service is provided “as is” without warranties of any kind to the fullest extent permitted by law. To the fullest extent permitted by law, we are not liable for decisions made solely on in-app content, AI output, health sync data, clinic-style trackers, or third-party sites.

Changes

We may update these Terms as the product evolves. The “Last updated” date will change when we do. Continued use after an update means you accept the revised Terms.

Contact

Legal inquiries: legal@velenya.com. Product support: Support.