Privacy Policy

Velenya (“we”, “us”) provides a wellness companion across four journeys: Track my period, Try to conceive, Pregnancy, and Postpartum. This policy describes how we handle information when you use the Velenya iOS and Android apps and websites at velenya.com (including admin tools for authorized staff).

Information we collect

• Account. Email or sign-in provider identifiers (such as Apple or Google), display name, profile avatar preference, and authentication tokens needed to keep you signed in.
• Journey profile. Life stage (Track my period, Try to conceive, Pregnant, or Postpartum), due or birth date, optional preferences, and settings such as AI processing consent, morning briefings, evening check-ins, and Bedtime mode / appearance preference.
• Care and Health Timeline. Entries you record—such as period and cycle logs from Calendar and Log today, OPK results, Prep checklist progress, Daily Log and Sleep logs, symptoms, weight, meals and nutrition estimates, hydration, mood, exercise, appointments, blood pressure, urine dipstick results, fetal heart tone, fundal height, kick counts, contractions (Contred), birth-plan notes, recovery logs, baby tracker events, Breathing Exercise session context, medication reminders (including dosage, meal timing, and Taken/Skip adherence logs), IVF / IUI protocol notes, fertility assessment answers, medical-report exports, and related notes—plus timestamps, device sync metadata, and device-local drafts before sync.
• Optional health integrations. If you enable Apple Health (iOS) or Health Connect (Android), we may read and write the categories you authorize (see below). Raw samples stay on your device unless a feature explicitly sends a minimized summary for AI.
• AI inputs you choose to send. After you explicitly allow AI processing in the app, we may send meal photos you capture for Scan Meal, chat messages to Super Agent, short wellness summaries derived from your timeline (not bulk raw Health samples), and journey context such as life stage or pregnancy week to personalize plans and answers.
• Music. Catalog browsing and playback context used to personalize For You / stage playlists (including Contred Calm sounds when you open the contraction timer).
• Partner View. If you invite a partner, limited shared snapshot data you choose to share (Track my period, Try to conceive, pregnancy, or postpartum context), plus invite and access status.
• Notifications and devices. Push tokens, reminder preferences (including Smart Alarms and medication reminders), and basic device diagnostics needed for delivery and reliability.
• Purchases. Entitlement status verified through Apple App Store or Google Play (we do not store full payment card numbers).

Apple Health and Health Connect

Sync is optional and off until you connect from Home or Account and grant system permission.

Apple Health (iOS). When enabled, Velenya may read pregnancy-related categories (where available), sleep, body mass, dietary water, steps, heart rate and resting heart rate, blood pressure, cycle data (such as menstrual flow and related categories), and selected nutrients (such as energy, protein, iron, calcium, fiber, folate, vitamin D, and iodine), and may import selected pregnancy-relevant categories into your Timeline and Nutrition overlays. When sync is on, meal logs may write nutrition estimates back to Apple Health, and sleep or blood pressure you log in Velenya may write back where authorized. DHA has no HealthKit type and stays in Velenya only.

Health Connect (Android). When enabled, Velenya may sync sleep, weight, steps, heart rate and resting heart rate, blood pressure, cycle data, hydration, and nutrition totals you authorize, and may write meal nutrition estimates, sleep, and blood pressure back where supported. DHA stays in Velenya only where the platform has no DHA type.

You can turn sync off in Account and revoke access in iOS Settings → Health or Android Health Connect settings. We use this data to personalize Care tools, Nutrition tips, Daily Plan, and Music For You—not to sell advertising profiles.

How we use information

We use your information to operate and secure the service; sync your account across devices; personalize non-diagnostic daily plans, Music, Care tools, and reminders; apply Bedtime mode and other appearance settings you choose; run AI features you consent to; verify Pro entitlements; improve reliability and safety systems; and communicate about the product. We do not sell your personal information.

Security and encryption

We protect data with TLS encryption in transit and cloud-provider encryption at rest (Firebase / Google Cloud). On your device, Health Timeline and sensitive Care caches are stored using application-level encryption with keys kept in the platform secure store (iOS Keychain / Android encrypted preferences). Access to your cloud records is limited by authentication and security rules so other members cannot read your account. This is not a zero-knowledge design: authorized Velenya systems (and AI processors you consent to) process data needed to run the app. We do not use your journal to train public AI models.

AI processing

AI processing is controlled in Account → Your experience. The app asks for your explicit permission before enabling it and before personal data is sent for AI features. When off, we do not send meal photos, Super Agent chats, or wellness summaries to AI providers for those features. When on, requests go to Velenya cloud functions (Firebase / Google Cloud) and then to OpenAI, which acts as our AI processor under contractual data-protection terms that require protections comparable to those described in this policy. Typical inputs include meal photos you choose to scan, Super Agent messages, a short wellness summary from your profile and recent Timeline, and journey context such as life stage or pregnancy week. AI is wellness support only—not diagnosis or treatment. You can turn AI processing off anytime.

Sharing

We share information with trusted processors that help us run the product—for example cloud infrastructure and authentication (such as Firebase / Google Cloud), Apple and Google for sign-in and purchase verification, OpenAI when you use consented AI features, and push notification services. Affiliate destinations (such as Amazon) receive only what you send by opening their link; their policies apply on their sites. Partner View shares only the limited snapshot you authorize with the people you invite. We may disclose information if required by law or to protect members and the service.

Health and safety

Velenya is not a medical device and does not provide diagnosis or emergency care. Clinic-style trackers (such as blood pressure, urine dipstick, fetal heart tone, and fundal height), Contred, kick counts, nutrition tools, and escalation prompts are informational. Always follow your clinician and local emergency services when needed.

Retention and your choices

Timeline and profile data generally stay while your account is active. You may export your data or permanently delete your account from Account → Delete account in the app, or follow the steps on our Delete account page. Deletion removes profile, timeline, devices, plans, and related records we control and cannot be undone. Some records may be retained as required for security, legal, or billing obligations. You can change journey stage, AI consent, Health sync, notifications, Bedtime mode, profile avatar, and Partner access in the app.

Children

Velenya is designed for adults tracking cycles, navigating pregnancy, and early parenthood. It is not directed at children under 13 (or the equivalent minimum age in your region). We do not knowingly collect personal information from children under that age.

International transfers

We may process data in the United States and other countries where our providers operate. Where required, we use appropriate safeguards for cross-border transfers.

Changes

We may update this policy as features evolve. The “Last updated” date will change when we do. Material changes may also be noted in the app or on the website.

Contact

Privacy questions: privacy@velenya.com. Account help: Support.