Privacy Policy

Velenya (“we”, “us”) provides a wellness companion for exploring, pregnancy, and postpartum recovery. This policy describes how we handle information when you use the Velenya iOS and Android apps and websites at velenya.com (including admin tools for authorized staff).

Information we collect

• Account. Email or sign-in provider identifiers (such as Apple or Google), display name, and authentication tokens needed to keep you signed in.
• Journey profile. Life stage (exploring, pregnant, or postpartum), due or birth date, optional preferences, and settings such as AI processing consent, morning briefings, and evening check-ins.
• Care and Health Timeline. Entries you record—such as symptoms, weight, meals and nutrition estimates, hydration, mood, sleep, exercise, appointments, kick counts, contractions (Contred), birth-plan notes, recovery logs, baby tracker events, and related notes—plus device-local drafts before sync.
• Optional health integrations. If you enable Apple Health (iOS) or Health Connect (Android), we may read and write the categories you authorize (see below). Raw samples stay on your device unless a feature explicitly sends a minimized summary for AI.
• AI inputs you choose to send. After you explicitly allow AI processing in the app, we may send meal photos you capture for Scan Meal, chat messages to Super Agent, short wellness summaries derived from your timeline (not bulk raw Health samples), and journey context such as life stage or pregnancy week to personalize plans and answers.
• Music and Shop. Catalog browsing and playback context used to personalize For You / stage playlists, and Shop offer impressions or taps that open affiliate destinations.
• Partner View. If you invite a partner, limited postpartum snapshot data you choose to share, plus invite and access status.
• Notifications and devices. Push tokens, reminder preferences, and basic device diagnostics needed for delivery and reliability.
• Purchases. Entitlement status verified through Apple App Store or Google Play (we do not store full payment card numbers).

Apple Health and Health Connect

Sync is optional and off until you connect from Home or Account and grant system permission.

Apple Health (iOS). When enabled, Velenya may read pregnancy status (where available), sleep, body mass, dietary water, and selected nutrients (such as energy, protein, iron, calcium, fiber, folate, vitamin D, and iodine), and may import selected pregnancy-relevant categories into your Timeline and Nutrition overlays. When sync is on, meal logs may write nutrition estimates back to Apple Health. DHA has no HealthKit type and stays in Velenya only.

Health Connect (Android). When enabled, Velenya may sync hydration and nutrition totals you authorize, and may write meal nutrition estimates back. DHA stays in Velenya only where the platform has no DHA type.

You can turn sync off in Account and revoke access in iOS Settings → Health or Android Health Connect settings. We use this data to personalize Care tools, Nutrition tips, and Music For You—not to sell advertising profiles.

How we use information

We use your information to operate and secure the service; sync your account across devices; personalize non-diagnostic daily plans, Music, Shop ranking, and reminders; run AI features you consent to; verify Pro entitlements; improve reliability and safety systems; and communicate about the product. We do not sell your personal information.

AI processing

AI processing is controlled in Account → Your experience. The app asks for your explicit permission before enabling it and before personal data is sent for AI features. When off, we do not send meal photos, Super Agent chats, or wellness summaries to AI providers for those features. When on, requests go to Velenya cloud functions (Firebase / Google Cloud) and then to OpenAI, which acts as our AI processor under contractual data-protection terms that require protections comparable to those described in this policy. AI is wellness support only—not diagnosis or treatment. You can turn AI processing off anytime.

Sharing

We share information with trusted processors that help us run the product—for example cloud infrastructure and authentication (such as Firebase / Google Cloud), Apple and Google for sign-in and purchase verification, OpenAI when you use consented AI features, and push notification services. Affiliate destinations (such as Amazon) receive only what you send by opening their link; their policies apply on their sites. Partner View shares only the limited snapshot you authorize with the people you invite. We may disclose information if required by law or to protect members and the service.

Health and safety

Velenya is not a medical device and does not provide diagnosis or emergency care. Escalation prompts are informational. Always follow your clinician and local emergency services when needed.

Retention and your choices

Timeline and profile data generally stay while your account is active. You may export or permanently delete your account from Account → Your data where available. Deletion removes profile, timeline, devices, plans, and related records we control and cannot be undone. Some records may be retained as required for security, legal, or billing obligations. You can change journey stage, AI consent, Health sync, notifications, and Partner access in the app.

Children

Velenya is designed for adults navigating pregnancy and early parenthood. It is not directed at children under 13 (or the equivalent minimum age in your region). We do not knowingly collect personal information from children under that age.

International transfers

We may process data in the United States and other countries where our providers operate. Where required, we use appropriate safeguards for cross-border transfers.

Changes

We may update this policy as features evolve. The “Last updated” date will change when we do. Material changes may also be noted in the app or on the website.

Contact

Privacy questions: privacy@velenya.com. Account help: Support.